Support: General

Have you forgotten your code?

Forgot the code to your FinxS account. Do not despair. See here how to do it.

Send out to respondent

How to send a password link to your respondents so they can complete the analysis/test.

How to delete a respondent

Need to delete a respondent? Find out how here.

Create your own disclaimer

Want to create your own disclaimer for your projects? Here's how to do it.

Put a lock on your PDF

Want more security? Put a lock on the PDF sent from the system.

Recurring reports

If you've lost an analysis or test, you can easily have it resent to your mailbox.

Select a different language for your report

Do you need the report in a different language than the one you originally received it in? Find out how to select a different language here.

Move respondent to another project

Should a respondent be moved to another project? It's as simple as that.

Upload images to FinxS

If you need your own images or logos for your reports, we show you how to upload them here.

Enable two-factor authentication

If you want to increase the security of your FinxS account, you can see how to enable two-factor authentication here.
Remember that you will need an Authenticator from your smartphone, e.g. Google Authenticator

Want to know more?

If you want to know more about our solutions or need help, contact us! We are ready to help you and advise you on which solutions are best for your organisation. You'll hear from us within 24 hours on weekdays.