Directive (S1) – high control and low support. The manager gives clear instructions and provides close supervision.
Coaching style (S2) – high direction and high support. The manager explains, motivates and involves the employee in the task.
Supportive (S3) – low control and high support. The manager supports the employee in decision-making and task completion.
Delegating (S4) – low supervision and low support. The employee works independently on the task, whilst the manager monitors progress from a distance.
When managers master these four leadership styles, they become better at developing employees, strengthening collaboration and driving higher performance within their teams and organisation.